About MainStreaming
MainStreaming® enables broadcasters, media and gaming companies to deliver the best Quality of Experience to their audience, globally.
It’s the enterprise solution that delivers Live and On Demand video, integrating all operative phases for the ingest, management and distribution.


Job Description
As MainStreaming’s Technical Account Manager, you’ll be providing technical support in the creation and delivery of technology solutions designed to meet customers’ business needs and for understanding customers’ businesses.


Responsibilities
• Responsible for understanding customer’s needs and implementing a tailored solution for the client, in accordance with an agreed technical design.
• Providing a detailed technical design for enterprise solutions.
• Understands a broad spectrum of company technology in order to provide part or all of a detailed technical design which meets customer requirements.
• Lead technical project autonomously
• Interfaces with Solutions Architect as appropriate.
• Provides technical support and input on the application of technology to a defined business segment.
• Provides advice on solution and integration opportunities to defined segments.
• Provides planning and design support for the development of solution architectures.
• Communicates across client community, and is viewed as adding value.
• Contributes to knowledge tools and communities, and ensures project learnings are documented and shared.
• Produces internally published material such as knowledge briefs, service delivery kit components or modules, etc. in collaboration with the Marketing Department.
• Participates in the selling process and works with sales/principals on pre- sales activities.


Education and Experience Required
• Bachelor Degree in computer science/engineering or related area of study; without a degree, three additional years of relevant professional experience (8+ years in total).
• 5+ years of B2B technology related sales or business development experience with C-level executives. Experience in media, broadcasting and esports industries is preferred.
Knowledge and Skills
• Has sufficient technical knowledge to be individually responsible for the design and scope of deliverables within a field of expertise.
• 5+ years of B2B technology related sales or business development experience with C-level executives. Experience in media, broadcasting and esports industries is preferred.
• Strong interest in IT and a grasp of technical topics including a familiarity with UNIX environments and with network routing, diagnostics and transport protocols (TCP, UDP, packet capture, network latency, etc.)
• Has ability to perform/drive resolution of problems on combinations and interactions of products.
• Ability to apply technology and consulting to solve a client business problem.
• Able to communicate and present complex issues with assurance and confidence. Demonstrates the use of skills like: questioning, listening, ideas development, permission and rapport and influencing.
• Ability to conduct/lead oral status/technical interchange meetings with clients.
• Must be Italian or English mother tongue. Fluent proficiency in English is mandatory, other languages are a plus.
• Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate. From the requirements, able to develop a high-level design or plan, and then estimate the amount of effort required to deliver. Able to advise the engagement owner about the risks associated with this work package.
• Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery.

Condividi
Full time
Non richiesta
Assunzione tempo indeterminato
Quality Assurance Manager
Non richiesta

MainStreaming SpA

Iscritto su Reteinformaticalavoro dal 27/07/2018

MainStreaming abilita broadcaster, media ed enterprise company ad offrire la migliore esperienza video online al loro pubblico, in tutto il mondo. È la soluzione enterprise per trasmettere contenuti Live e On Demand che integra tutte le fasi operative dall’ingest alla gestione e distribuzione.... Scopri l'azienda ›

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