Change and Release Analyst - Zola Predosa

Zola Predosa
Tipo di Offerta: Full time
Categoria: Business Analyst.
Titolo di Studio: Non richiesta.
Esperienza: da 2 a 5 anni.
Tipo Contratto: Assunzione tempo indeterminato.


Role Purpose

Performs Change and Release management for the NET-A-PORTER GROUP. Coordinates and monitors the progress of several projects comprising a release. Helps define and enforce release and change planning and quality procedures. Coordinates build and release activities, schedules, and resources for planned releases and emergency patches.

Key Responsibilities

Change Management

· Continue to establish the Change Management strategy and function for the YOOX NET-A-PORTER Group

· Help improve change and release management processes.

· Working with project streams to integrate and coordinate change management activities into project plans

· Chair the CAB meeting

· Complete change management assessments and review the change risk and impact

· Evaluate and ensure business readiness

· Update and maintain the change calendar

· Manage the change volume

· Communicate changes plans to all required stakeholders in all levels of the business.

· Track and report issues which have impact on Change Management

· Define and measure success metrics, report and monitor change progress

Release Management

· Working with all IT teams, planned the yearly release schedule

· Schedule and manage all releases including major releases, point releases and emergency releases for multiple project streams across the YOOX NET-A-PORTER group.

· Chair daily release stand-ups to review release progress and readiness

· Monitor the release progress to ensure the all deliverables are completed accurately and on time

· Maintain a set of release procedures including a deployment checklist.

· Liaising, managing relationships with all levels of the business, and creating relationships with project managers, technical operations, developers, testers, product owner and senior managers.

· Manage risks and resolves issues that affect release scope, schedule and quality

· Help maintain version control, co-ordination and execution of all IT releases

· Key decision maker and facilitator for ‘Go/No Go’ decisions on IT changes/ releases

· Provide release health and progress reports to all relevant parities on a weekly basis

· Provide release stats/reports to all relevant parties (inc senior management) on a monthly basis

· Chair release retrospective meetings

· Performs JIRA administration duties

Skills And Experience

ITIL possess and demonstrates knowledge of release and project management principals, practices and procedures. Solid leadership qualities. Must be able to work with limited supervision and be accountable for actions and decisions. Analytical skills and a solid facilitator; Typically; Proficient with Microsoft office suite or equivalent. Proficient with a project scheduling software tool and bug tracking tools an advantage.

· 2 years in similar positions

· Good understanding of technologies IP, Web Ecommerce, Infrastructure and web applications

· Strong customer focus & ability to learn, autonomy, capacity of initiative

· Excellent oral and written communication skills, team player, good listening skills

· Coordination skills, result focused, used to engagement of manager and director levels

· Work effectively under pressure

· Follow procedures and policies defined as best practices to comply with audit requirements.

· ITIL v3 Foundation

· Fluent English

Competenze richieste

change management web ecommerce JIIRA coordinations

Descrizione dell'azienda

YOOX NET-A-PORTER GROUP is the world’s leading online luxury fashion retailer. The Group is a Global company with Anglo-Italian roots, the result of a game-changing merger, which in October 2015, brought together YOOX GROUP and THE NET -A-PORTER GROUP; the two companies had revolutionized the luxury fashion industry since their birth in 2000. YOOX NET-A-PORTER GROUP is a unique business with an unrivalled offering including multi-brand in-season online stores NET-A-PORTER and MR PORTER, and multi-brand off-season online stores YOOX and THE OUTNET, as well as numerous ONLINE FLAGSHIP STORES, all “Powered by YNAP”. Through a joint venture established in 2012, YOOX NET -A-PORTER GROUP has partnered with Kering to manage the ONLINE FLAGSHIP STORES of several of the French group's luxury brands. In 2016, YOOX NET-A-PORTER GROUP joined forces with Symphony, an entity controlled by Mohamed Alabbar’s family, to establish a ground-breaking joint venture to create the Middle East’s undisputed leader for online luxury retail. Uniquely positioned in the high growth online luxury sector, YOOX NET-A-PORTER GROUP has an unrivalled client base of more than 2.9 million high-spending customers, 29 million monthly unique visitors worldwide and combined 2016 net revenues of €1.9 billion. The Group has offices and operations in the United States, Europe, Japan, China and Hong Kong and delivers to more than 180 countries around the world. YOOX NET-A-PORTER GROUP is listed on the Milan Stock Exchange as YNAP.

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