IT Technical Infrastructural PM

We are looking for an experienced Project Manager to lead IT Operations and Infrastructure initiatives, managing end-to-end delivery of infrastructure projects across on-premises, cloud and hybrid environments.

The role requires strong delivery governance, stakeholder management and transition-to-operations capabilities, ensuring that projects are executed effectively and smoothly handed over to Operations.

The candidate will operate in a consulting context, coordinating technical teams and vendors, and leveraging tools such as Atlassian Jira and ServiceNow to support project execution and service management processes for our financial credit customer.

Responsibilities
 - Manage end-to-end delivery of IT infrastructure projects (on-prem, cloud, hybrid environments);
- Define project plans, timelines and governance structures (planning, execution, monitoring, closure);
 - Coordinate internal technical teams and external vendors;
- Manage stakeholders at different organizational levels;
- Oversee change management, go-live activities and transition to Operations;
- Ensure proper handover to support teams, including documentation and knowledge transfer;
- Monitor project progress, risks and issues, providing regular reporting;
- Ensure adherence to best practices, standards and governance frameworks.
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Mandatory

- Fluent Italian and English (written and spoken);
- Excellent communication and reporting skills.
- Strong knowledge of IT infrastructure domains (networks, servers, cloud platforms, hybrid architectures);
- Solid stakeholder management skills in corporate environments;
- Experience in managing go-live, transition and handover to Operations;
- Experience in project planning, governance and delivery tracking;
- Familiarity with IT Service Management frameworks such as ITIL;
- Experience with ticketing and workflow tools such as ServiceNow;
 -Experience with Agile / hybrid delivery environments and tools such as Atlassian Jira;
- Understanding of DevOps practices and tools (CI/CD pipelines, release management);
- Experience in managing infrastructure changes and release processes;
- Ability to define and monitor KPIs and SLAs related to IT services;
- Experience in risk management, issue tracking and mitigation planning;

Nice to have
-PMP, ITIL or equivalent certifications are considered a strong plus;
- Proven experience in IT Operations and Service Management contexts;
- Continuous improvement of IT Operations and Service Management processes;
- Familiarity with cloud platforms (AWS, Azure or similar).

Workplace: Milano – hybrid (1–2 days onsite)

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​This announcement is addressed to both sexes, in accordance with Laws 903/77 and 125/91, and to people of all ages and nationalities, in accordance with Legislative Decrees 215/03 and 216/03.